High volume, growing, and multifaceted telehealth provider requires customization and programming for its Intercom messaging/bot application.
Patients call and email us daily with administrative, scheduling, and clinical questions. It is possible to automate this workflow, improve our responsiveness and deliver a great experience to patients who require immediate assistance, especially since most of the responses to patients' questions have quick answers.
We selected the Intercom platform as our first level of patient-facing interaction and have a draft design for our workflow-specific Intercom application.
We seek a knowledgeable and creative Intercom developer who can program and customize our Intercom platform to meet our patient experience objectives.
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