Hi @Kanchan Singh 

Jennifer here from Intercom

You can set up a draggable launcher to move around the screen by using a Custom Launcher attached to an HTML element:

1. Pass the ID of the element you're using as a custom launcher to open the Messenger (e.g., "#my_custom_link"). Or you can specify multiple links by passing a class instead (e.g., ".my_custom_class_name").

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2. Add the ID or class to the HTML element that you want the Messenger to open when clicked. For example, if you want the Messenger to open if someone clicks a link to your support email address:

​ `Support` mailto:HELP@YOUR-APP.COM

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3. Add this line to your IntercomSettings snippet:

​​ `<br> custom_launcher_selector:'#my_custom_link'<br>`

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Here's an example of what it should look like:

​ `<br> window.intercomSettings = {<br> app_id: "YOUR_APP_ID",<br> custom_launcher_selector:'#my_custom_link'<br> };<br>`

Important: You can choose to disable the standard launcher so that only your custom launcher appears.

Heres an article on how to create a Custom Launcher: https://www.intercom.com/help/en/articles/2894-create-a-custom-launcher 

Hope this helps