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How do I connect a Google Group alias to Intercom?

  • March 2, 2022
  • 1 reply
  • 661 views

Hi! We're trying to to connect our Google Group email alias to intercom, but we're not sure what selections to make on the routing instructions. Does anyone have any best practices or advice? Attached an image of where we're stuck! Thanks!

Best answer by Eric Fitz

Hey @andi b​, I would suggest that the very first option under headers should see you right. If you're unsure, you can always send a test email and see if this forwards without issue?

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Eric Fitz
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  • March 3, 2022

Hey @andi b​, I would suggest that the very first option under headers should see you right. If you're unsure, you can always send a test email and see if this forwards without issue?


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