3 months ago Intercom communicated about a feature to merge conversations in case of doubles.
It was mentioned it’s on their roadmap, but no timeline was communicated.
Do we already have a view on when this would get implemented?
Thanks!
Answered
Is there already a timeline on the merging conversations feature?
Best answer by mateusz.leszkiewicz
Hi there,
I’d say go and implement that workaround, or better yet, reach out to us with the specific scenario, and we will help you resolve it as much as we can.
At the moment, I can’t give you any timeframe for the implementation of this feature.
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