Hello @user873 , I don't think that it's a good idea to create a webinar@XXXX.intercom-mail.com e-mail address to contact your customers.
How about connect your existing domain to Intercom and create webinar@yourcompany.com?
Still, if you want to create webinar@XXXX.intercom-mail.com, you can invite a fake teammate to your Intercom account and set-up following:
If you want to add your company domain to send e-mails, here the guide for that.
Let me know if you have any further questions, happy to help you.
🦄
Hi Roy!
Thank you for telling me that! Finally I could do it that you told me, fake teammate thing!
If something happen, I might ask something!
Hello @user873 , Glad to hear that it helped.
🦄 Feel free to ping me if you have any questions.