How can I search Fin’s content in our conversations? In instances where Fin has said something incorrect to many customers we need to quickly find all instances where Fin said a particular piece of information so we can correct.
When I search the information Fin gave out it brings up no conversations, even though it’s been part of many conversations. I am copy pasting the fin content/key words from the conversations so it is accurate. Thank you for your assistance!
Answered
Searching Fin's Content
Best answer by sean.reid
Hey there
For help on how to find and edit Fin content you refer to this Help Centre article https://www.intercom.com/help/en/articles/7860264-manage-your-fin-content
It should have all the information you need on it!
If you still need help after going through it please just let us know!
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