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Maybe I’m missing something super obvious, but I can’t find anything on linking Intercom to Amazon and eBay? We use eDesk at the moment for customer service and we were hoping to switch to Intercom due to better widget functionality for our website. But we also sell on Amazon and eBay so need a solution that works across all platforms we use (Shopify, Amazon, eBay, Google mail inbox).

I thought Intercom was designed for customer service, and Amazon being the largest online marketplace I naively  assumed it would work natively. Started a free trial and can’t even find a mention of Amazon on the support pages. Sent Intercom a message yesterday and have yet to receive a human reply (the AI bot is useless).

Appreciate any help.

Thanks.

 

Hey there @JHpe !

 

Currently, there isn’t a native Intercom integration for Amazon. You could check out our App Store in your workspace to see if there are any 3rd party Tools available to help set up that connection, though! 

If Amazon let’s you add libraries and insert JavaScript on your store, then you should be able to install Intercom the same way you would on a traditional site. You can read up on how to do that in our Help Center docs here!

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