Resending push notification request

Question

Hi, I need to send a request to all of the users to ask their permission to allow push notifications from my company via intercom. Please tell me in detail exactly how to send this request.Thanks!

Diogo Silva · Accepted Answer

Hi Gardner,To send a permission request for push notifications to all users via Intercom, you will need to follow these steps:• Configure push notifications in Intercom for your platform (iOS or Android).• Implement the necessary code in your app to request permission for push notifications.• Use Intercom to send a mass message to your users explaining the benefits of push notifications and encouraging them to grant permission.Remember that actual permission for push notifications must be requested within your app, not directly through Intercom. Intercom can be used to communicate and encourage users to grant this permission.Hope it helps :)

JohnEdwards · Answer

Usually, you'd need to create and send a new notification manually or via an API call. If you're trying to target users who missed the first notification, the best way is to set up a new message segment specifically for them

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