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In-Person Event
Thu, Jun 20, 3:00 PM - 5:00 PM (UTC)

The new age of customer service is AI-first- Amsterdam

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About this event

Discover the future of CS

At Intercom, we believe that the new way to deliver best-in-class customer support is through an AI-first approach. In the past year or so, we've released many AI-powered tools for your customers, your support agents, and support leaders. Our latest addition is Fin AI Copilot, your agents' personal assistant.

 

Following the launch Fin AI Copilot, we’re hosting an event in London featuring product experts and customers to discuss what the future of customer support looks like, and introduce you to Fin AI Copilot.

 

What can you expect?

 

  • A keynote from Intercom's Director of Customer Support, Franka Martinovic, on the 5 most important trends shaping the customer support world in 2024

  • A product demo introducing Fin AI Copilot, hosted by our own Intercom technical experts

  • A look into real-life use cases of Fin AI Copilot with Christian Osmundsen, Head of Customer Experience at Deliverect. Christian will share with you some of the results that Deliverect obtained with Fin AI Copilot, a few months into our beta program

Event details
In-person event
Thu, Jun 20, 3:00 PM - 5:00 PM (UTC)
Location
Amsterdam

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