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Did anyone else have a crash in deflection rate yesterday (February 25, 2025)?

  • February 26, 2025
  • 1 reply
  • 6 views

Tommy Mains
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Our deflection rate was 10-15 points below our average yesterday. It’s not the end of the world, but we’re typically very consistent.

Was this a fluke or were there system bugs with Fin?

1 reply

ryan.parker
Intercom Team
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  • Intercom Team
  • 12 replies
  • March 4, 2025

Hey ​@Tommy Mains

We didn’t experience any issues that should’ve impacted your Fin deflection rate around that date. If you continue to notice any issues, please reach out to our Support Team via the Messenger so we can dig in further! 


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