Answered

FIN CSAT score

  • 14 November 2023
  • 2 replies
  • 70 views
T

Hi everyone!

If you are using FIN as the chatbot, I’m curious about what is the current CSAT score of your FIN profile. Ours is currently ~50%, and we are not really sure if it’s a good one. Thanks!

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Best answer by Larissa Alberti 14 November 2023, 16:50

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Larissa Alberti
Userlevel 3
Badge +4

Adding @Nathan Sudds @Milan @Kevin Bendixen in case they can share their experience 🙌🏻

Customer Support Specialist
G

Here I'm averaging 40%, I'd also love to know what's recommended

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