Hello,
The feature “Let Fin introduce itself” is only available in the Fin over Chat settings but it isn’t available in the FinAI configuration for workflow.
It would be better to have this feature (even if it’s disabled by default) so that visitors/users know that they can ask a question.
Workflow: FinAI introduction is missing
Best answer by Jacques Reynolds
Hey
On the back of what
However the workaround of using message content to introduce Fin in a workflow would work great!
In any case, I’ll forward this feedback onto our R&D team, as it is an interesting case for sure! Thank you for your honest feedback 🙏
Have a great day! :)
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