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Hello, 
The feature “Let Fin introduce itself” is only available in the Fin over Chat settings but it isn’t available in the FinAI configuration for workflow. 

It would be better to have this feature (even if it’s disabled by default) so that visitors/users know that they can ask a question.

Totally agree !!

​@Milasin Petrovic ​@Graziela  I’m wondering if this isn’t available because generally users will have come into contact with Fin already before entering a workflow?

For cases where you want Fin AI to introduce itself in a workflow, maybe for now the best option is to add Message content and post your introduction message there but this may be an interesting point whether Fin knows when it needs to introduce itself and will use that information in a Workflow too whenever you “Let Fin Answer”
 

 

Thank you for your feedback. It would be great.

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