Anyone Else Noticing that Intercom Phone has a UK dial tone? | Community
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Anyone Else Noticing that Intercom Phone has a UK dial tone?

Related products:Phone
  • December 16, 2024
  • 5 replies
  • 59 views

Alex M.

Is anyone else noticing that the Intercom Phone, when customers call, when it's connecting it sounds like the UK Dial Tone (https://www.youtube.com/watch?v=0aJYmQp4Q7U) and not a US dial tone (https://www.youtube.com/watch?v=j2Hck4Bmifw)

I understand Intercom is compatible in other countries but how can we establish a clear US based ring?

5 replies

mateusz.leszkiewicz
Intercom Team
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Hi Alex, It’s Mat from the Support Engineering Team 😀

It looks like a Feature Request. I will log it as such for our Product Team to look into this.


Alex M.
  • Author
  • New Participant
  • February 18, 2025

Hi Alex, It’s Mat from the Support Engineering Team 😀

It looks like a Feature Request. I will log it as such for our Product Team to look into this.

Hey Mat, Any updates on this?


mateusz.leszkiewicz
Intercom Team
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@Alex M. It’s Mat from the Support Engineering Team 😀

Unfortunately not.

You can check if this feature has been recorded on our Product Wishlist in our Community? You can search and upvote existing requests or create new requests 🙌 Check out the quick guide on how the Product Wishlist works here. Note that you must be logged into the Intercom Community to access the Wishlist. You can log in with SSO or log in as a guest at the top right of the page.


Paul D
Intercom Team
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  • Intercom Team
  • April 20, 2026
SubmittedReleased

Paul D
Intercom Team
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  • Intercom Team
  • April 20, 2026

Hi! ​@Alex M. 
 

Good news! Our product team just released the feature requested above. 🎉
As always we appreciate your feedback!