Hey ​@Guillaume Graff  Jacques here from Support Engineering.

Is this for displaying different languages to your Customers? If so, you can use the "Language override" attribute. This attribute enforces the language for the Messenger, Fin AI Agent, and Workflows for specific users. You can set this attribute via Workflows by adding a "Set language override" step, which will set the language override of the current user in the conversation to the chosen language.

Hope this helps!

Hey ​@Jacques Reynolds, yeah i’m already using this for messenger. What about email ? Even if I force the langage to German it will still send the “Jennifer FROM Intercom” in the main langage of the Workspace :( 

​@Guillaume Graff Hmm if the above didn’t work, the only workaround I could think of here would be to set your browser language to enforce the ‘from’ to be in the language you specify.

I’ll forward this feedback to our team though as this should be translated if the language is set!