Looking leadership / people management training for a SaaS team of 10-20+

  • 14 January 2021
  • 2 replies

Would love some recommendations for online courses, books or other resources to learn more about leadership / people management. SaaS customer support 10-20 person team and scaling.


Best answer by User645 18 January 2021, 11:25

View original

2 replies

Hello !!

I love Creating Disney Magic by Lee Cockerell, it's about Customer Service, Management, Leadership, it helped me to know what kind of manager I wanted to be.

After all, it depends on the organisation you have, but you can also get closer to other managers who have the same number of people in their team and who have faced the same problems.


The problem with some podcasts is that they talk about the positive, while in person they will also tell you about the mistakes made and how to avoid them.



Thanks LydieL! This is great advice, I'm working all angles 🙂 I'll check out the podcast & book 🙏