Skip to main content
Answered

What are some effective ways to use Intercom for improving customer engagement?

  • 10 October 2024
  • 1 reply
  • 41 views

Nur Nahid
Super User ✨
Forum|alt.badge.img+3

Hi everyone,

I’m new to using Intercom and excited to explore its features. I’d love to hear from the community about some of the most effective ways you’ve used Intercom to engage with customers, especially when starting out.

Any tips or examples would be greatly appreciated!

Best answer by Fario Consulting

Hi,

I would suggest  start by familiarizing yourself with all of Intercom's functionalities. 
Create visuals, such as drawings or diagrams, to illustrate how Intercom can interact with visitors or leads during various touchpoints on their journey. 
Basically it will help various stakeholders in your company understand and appreciate the value Intercom brings, beyond just initial expectations. 
Also, consider drafting detailed documentation using Google Docs for flow designs of bots and series

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+1

Hi,

I would suggest  start by familiarizing yourself with all of Intercom's functionalities. 
Create visuals, such as drawings or diagrams, to illustrate how Intercom can interact with visitors or leads during various touchpoints on their journey. 
Basically it will help various stakeholders in your company understand and appreciate the value Intercom brings, beyond just initial expectations. 
Also, consider drafting detailed documentation using Google Docs for flow designs of bots and series


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings