Hi Everyone,
Could someone give me some nice pointers on the best metrics on how our SDR and Sales Exec Team work together when it comes to passing/managing leads? Might be more subtle ones along with the obvious ones. Thanks!
Hi Everyone,
Could someone give me some nice pointers on the best metrics on how our SDR and Sales Exec Team work together when it comes to passing/managing leads? Might be more subtle ones along with the obvious ones. Thanks!
Best answer by Roy
Hello @will n11,
For managing leads, you should use some CRM software that will assign leads to teammates, track sales, leads and etc..
Pipedrive is a good start for small-medium size companies, it's easy to use and can be integrated with Intercom (via Zapier).
When a new lead comes to Intercom, you can create a deal in Pipedrive, there several ways of integrations.
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