mapping:
I'm trying to add intercom as a destination from Segment, to send data about users signing up. My goal is to use "Sign up" events as a trigger for sending outbound emails in Intercom.
In Segment, I've added Intercom Cloud Mode (Actions) as the destination.
This is the error I'm getting when sending a test event (response from Intercom Cloud Mode):
{"type":"error.list","request_id":"0004a9f3p9cnvnicnu0g","errors":;{"code":"not_found","message":"User Not Found"}]}
this is the test event:
{
"channel": "server",
"context": {
"library": {
"name": "analytics-java",
"version": "3.3.1"
}
},
"integrations": {},
"messageId": "4b5e747e-4df9-42f9-a8a6-eb890815b8cc",
"originalTimestamp": "2022-12-01T18:27:52.103Z",
"projectId": "3nsxxQEUYzAipU1VqzTRg2",
"receivedAt": "2022-12-01T18:28:02.200Z",
"sentAt": "2022-12-01T18:28:02.103Z",
"timestamp": "2022-12-01T18:27:52.200Z",
"traits": {
"__clientId": "app-name-web",
"createdAt": "Thu Dec 01 18:08:28 GMT 2022",
"email": "dojanie4@gmail.com",
"firstName": "janie",
"lastName": "do"
},
"type": "identify",
"userId": "dojanie4@gmail.com",
"version": 2,
"writeKey": "xFv6V3fHVD1YvJrIdmBCK5YsGmyaKtQz"
}