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I have set a series with a mobile carousel to onboard my users and I want to make the difference between:

- users who clicked on the last button of the carousel

- users who only completed the carousel without clicking

 

I see I can create a rule in my series to tag users who :

- "Received a carousel"

- "Completed a carousel"

- "Hit a carousel goal"

 

Is it possible to create a rule for users who "Clicked on carousel button" ?

Can you set an Intercom Event that will trigger on clicking that button?

If yes, then you can set a goal as Event count increased. And then follow the path with the Tag.

 

Better, if you set that Event, you can just continue with "Received" path and in it set a Rule box that will branch out and have two different Tags.

 

Hope that helps.

 

 

Thanks for your help. I'll test your solution.

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