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Custom Attribute delay

  • July 26, 2024
  • 1 reply
  • 80 views

Hello!  

I’m wondering if anyone knows why there might be a delay in custom attributes being updated to a “true” status/how long it takes to process. I’m using this to form a rule and currently the delay in attribute updating within intercom is 6+ hours which isn’t ideal. 

Thank you! 

Best answer by mateusz.leszkiewicz

Hi Gemma, It’s Mat from the Support Engineering Team 😀

I’ve opened an Intercom Conversation for you, please continue this thread there to see what causing the delay.
 

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mateusz.leszkiewicz
Intercom Team
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Hi Gemma, It’s Mat from the Support Engineering Team 😀

I’ve opened an Intercom Conversation for you, please continue this thread there to see what causing the delay.
 


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