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Answered

Customise bot image on messenger

  • April 24, 2024
  • 1 reply
  • 107 views

Please help! How do I update the Bot image thats on on the messenger? 

Best answer by bernice

Hi @Eva Knutsson 👋 You can update the bot image that appears on the Messenger by going to Automation > Settings > Choose your bot identity 🤖 In this section, you can edit the bot's picture, which will update the image on the Messenger. This is where you can change the name and avatar for the bot. By editing the bot's picture here, you will be able to make the desired changes to the image that appears next to messages in the Messenger.

You'll find more on this in this article from our Help Center - Customize your bot’s identity to suit your brand 📌🚀

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bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • April 29, 2024

Hi @Eva Knutsson 👋 You can update the bot image that appears on the Messenger by going to Automation > Settings > Choose your bot identity 🤖 In this section, you can edit the bot's picture, which will update the image on the Messenger. This is where you can change the name and avatar for the bot. By editing the bot's picture here, you will be able to make the desired changes to the image that appears next to messages in the Messenger.

You'll find more on this in this article from our Help Center - Customize your bot’s identity to suit your brand 📌🚀


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