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Feature request: can we remove the CSAT survey from sending entirely for a certain team

  • March 19, 2024
  • 1 reply
  • 140 views

Hi all,

We would like to have the possibility of removing the CSAT survey from sending entirely for a certain team.

Our team doesn’t really need this and it feels weird to send feedback to certain partners we are talking to when we are in constant comms with them. !-->

Thank you!

Best answer by Sam M13

On your CSAT Request Workflow, create a branch that says IF team is X, THEN end the workflow. We do something similar with our internal employee email addresses.

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Sam M13
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  • March 19, 2024

On your CSAT Request Workflow, create a branch that says IF team is X, THEN end the workflow. We do something similar with our internal employee email addresses.


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