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has anybody tried any AI for automated customer service ?

  • 7 February 2024
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I was trying to use chatGPT for my customer service. When I search GPT in the app store, it looks like there are FederaGPT, Albus, and Aissistant. Has anybody used any of these services? Any comments?

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Best answer by Jacob Cox 11 February 2024, 17:53

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Hey there @lifan !

I can’t speak to any of the third party apps that you mentioned above because I haven’t used them, However, are you making use of our own internal AI tools such as AI Answers/Fin? Would love to know what your use cases for AI might be that aren’t currently being met. Perhaps we have a built-in tool that will solve things for you. Or, at the very least, I can reach out to our product team with a Feature Request! 

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