has anybody tried any AI for automated customer service ?

  • 7 February 2024
  • 1 reply

I was trying to use chatGPT for my customer service. When I search GPT in the app store, it looks like there are FederaGPT, Albus, and Aissistant. Has anybody used any of these services? Any comments?


Best answer by Jacob Cox 11 February 2024, 17:53

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Hey there @lifan !

I can’t speak to any of the third party apps that you mentioned above because I haven’t used them, However, are you making use of our own internal AI tools such as AI Answers/Fin? Would love to know what your use cases for AI might be that aren’t currently being met. Perhaps we have a built-in tool that will solve things for you. Or, at the very least, I can reach out to our product team with a Feature Request!