How can I set up a birthday greeting from a birthday "event" or "attribute" we will sync from our database. Is there any way to check matching month and day (as year will obviously be past)?
Answered
How can I set up a birthday event for my users to trigger a birthday greeting auto-message?
Best answer by Roy
Hello @joan r , That's a good question, here's the solution.
1) The day when the customer will have a birthday you should send a "Birthday" event to Intercom.
2) Then go to Outgoing messages and write the birthday message:
3) Then set-up the following rules:
Who will receive this - Users -> Selec the Birthday event -> last occurred -> exactly 0 Days ago
💬 Hope this will be helpful, let me know if you have any further questions.
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