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Answered

How can you do logic and loops in transactional emails?

  • 18 November 2021
  • 1 reply
  • 6 views

Hi! I'd like to use logic and loops in transactional emails just like I can in other transaction email providers. For instance, this the docs from Customer.io:

 

https://www.customer.io/docs/2-email-basics/#dynamic-content-level-ii/p>

 

Is that possible now?

Best answer by Lisa B11

Hey @scott a​ 👋

 

It's currently not possible to use logic or loops in our emails, no code runs inside of Intercom messages apart from the custom attribute population feature with the fallback. Good shout though and hopefully it's something that could be implemented in time.

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  • Employee
  • November 19, 2021

Hey @scott a​ 👋

 

It's currently not possible to use logic or loops in our emails, no code runs inside of Intercom messages apart from the custom attribute population feature with the fallback. Good shout though and hopefully it's something that could be implemented in time.


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