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How to update social media links at bottom of outbound emails

  • September 11, 2024
  • 1 reply
  • 27 views

Hi all, how do I go about updating the social media link(s) at the bottom of the emails we send to customers in campaigns via Proactive Support? At the moment there’s only a link to our Twitter at the bottom of our outbound emails (see pic below), and I want to update it to our LinkedIn account - however there doesn’t seem to be an option to change this anywhere in either the email template or in the account settings. Any help would be appreciated!

 

Best answer by Nathan Sudds

@Avi Knight  If you weren't able to find this in your Custom Email Templates, it's possible this has been added to the Email Signature but I'm not 100% sure. 

 

Check the details here to confirm:

Customize Email Signature

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1 reply

Nathan Sudds
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  • Top Expert
  • 288 replies
  • Answer
  • September 11, 2024

@Avi Knight  If you weren't able to find this in your Custom Email Templates, it's possible this has been added to the Email Signature but I'm not 100% sure. 

 

Check the details here to confirm:

Customize Email Signature


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