Hey Aurélie

Welcome to Intercom! We’re glad to have you on board and see you interact with our Community.

Have you checked out our Intercom Academy? It’s the perfect resource to learn about our product through a wide range of courses that help you from getting started to more advanced stuff as you grow your business.

To get started, I would recommend this course, which has a mix of videos and articles which take you step by step on how to get set up, customize your workspace and more!

I hope you find our Academy helpful in getting you familiar with Intercom. Happy exploring!