Is it possible to save dynamic content to a bank?

  • 18 January 2023
  • 1 reply

We serve 3 regions and therefore have 3 different 'book in a call' links based on timezones. I want to be able to create one dynamic content block for 'booking in calls' and insert it into all of my emails (rather than having to replicate the same dynamic content block into every email we send).


Then anyone creating emails can use this dynamic content block, and also if the links or regions change, I only need to update it in one place.


Best answer by Shauna 20 January 2023, 15:39

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Hey @irene r​ 👋🏼


Shauna here from Intercom Support!


There is no way to set up a 'dynamic' content block that can be 're-used' at ease and changed etc. This would be a feature request!


I will flag this with our Product team🚀 Please provide any feedback or share any context you may have in regards to your use case here and I will pass this along for you!