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Answered

When do posts get delivered?

  • September 23, 2020
  • 3 replies
  • 19 views

Nancy
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  • New Participant
  • 2 replies

I have created my first series, added Entry rules (to match a user segment) and added a post to be delivered to those matching the rules. I must have been doing something wrong because users where moved from "started" straight to "Disengaged". I know I am missing something, but what? I am attaching a screenshot of my series below. I was so thrilled when I saw Series came out because I think the functionality is great! I only wish I could use them!

 

Best answer by Roy

@nancy​ , Sonic is my second name 😃

 

As I see the problem with "Rules - Has opened the post", take a look to the screenshot:correctseries

Please try to set-up like this and let me know if this worked. 

200

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  • Expert User
  • 1152 replies
  • September 23, 2020

Hi @nancy​ , Where the screenshots? 😋 


Nancy
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  • Author
  • New Participant
  • 2 replies
  • September 23, 2020

@roy s11​ 

 

My God, you're fast!! I didn't realise it didn't attach, here it is:

 

series


Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • September 23, 2020

@nancy​ , Sonic is my second name 😃

 

As I see the problem with "Rules - Has opened the post", take a look to the screenshot:correctseries

Please try to set-up like this and let me know if this worked. 

200


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