I see that a close button (x) is already available in the messenger which is hidden currently (display: none). Is there a way to enable it?

👋 Hey Jai!

I'm not too sure I understand the question here as the built-in messenger close icon should work properly.

Would it be possible for you to share a screenshot of this? 📺

In the below screenshot, see the close icon on the messenger (circled). I see it exists in the dom and hidden with a "display: none". Is there a way to enable it. We would like to show the close icon on the messenger header.

I see now, thanks.

I'm not sure there is a way to enable this natively through Intercom within the messenger settings.

From my own experience, I've only seen this used once and that's when a customer receives a notification but they do not have permission to view the launcher.