Can I add a close button ( X ) to the top right of the chat messenger when open? I would like the users to be able to close the chat by clicking on it too.
Best
Jai
Answered
Adding a close icon to chat messenger
Best answer by Gavin
I see now, thanks.
I'm not sure there is a way to enable this natively through Intercom within the messenger settings.
From my own experience, I've only seen this used once and that's when a customer receives a notification but they do not have permission to view the launcher.
I see that a close button (x) is already available in the messenger which is hidden currently (display: none). Is there a way to enable it?
+1👋 Hey Jai!
I'm not too sure I understand the question here as the built-in messenger close icon should work properly.
Would it be possible for you to share a screenshot of this? 📺
In the below screenshot, see the close icon on the messenger (circled). I see it exists in the dom and hidden with a "display: none". Is there a way to enable it. We would like to show the close icon on the messenger header.
+1I see now, thanks.
I'm not sure there is a way to enable this natively through Intercom within the messenger settings.
From my own experience, I've only seen this used once and that's when a customer receives a notification but they do not have permission to view the launcher.
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