The macro's are only visible when an email conversation is existing already. When a new email conversation is started by 'us' a different set of saved replies is visible (called saved content). Both are very important. Just wondering if they can be combined in one type of saved reply/macro?
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How can I group 'Saved content' and 'macros' together?
Best answer by Sam
I think Saved Content and Macros are completely detached at the moment. I'd love to see these merged together.
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