Hey @lisa b13​ 👋

Smart replies will show a commonly used greeting by the teammate in the background (i.e. grayed out) of the inbox. The teammate can then choose to accept (by selecting Tab) or ignore (continue as you normally would) the suggested greeting.

At present the suggested greeting cannot be turned off or on. If a teammate doesn’t find the greeting useful they can simply ignore the greetings and continue typing on as normal. 👍 Hope this help 🙌

Welcome to winmatch. My name is (IVANA) How may I assist you?
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Note

Please don't deposit in old BANK ACCOUNT/UPI ID

Deposit only to the new BANK ACCOUNT/UPI ID will be considered valid.

Dear customer please note the following changes have been done for deposit:

GooglePay / Phonepe / Paytm: 🧧

UPI ID : VINODB126@ybl

NAME : VINOD BANSAL

Dear customer please note the following changes have been done for the deposit:

Bank Transfer

New Account Details for Bank Transfer is as follows:

VINOD BANSAL

20200037960012

BDBL0001378