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How to remove the messenger launcher on mobile?

  • February 5, 2023
  • 1 reply
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  • New Participant
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The launcher covers necessary functionality on Mobile.

How can I disable it from showing only on Mobile? Using properties and segmentation will not work for us as our users using both mobile and desktop. I want them to see the launcher on the desktop but remove it from mobile.

Thank you!

Best answer by Oseas

Hey @orni​! Oséas here from the Customer Support Specialist team 🕵️

 

You can set up a custom launcher for this, so users will only launch the Messenger when they need it, such as by clicking on a "Talk to us" button. Here's our documentation on how you can achieve this:

 

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Oseas
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  • February 10, 2023

Hey @orni​! Oséas here from the Customer Support Specialist team 🕵️

 

You can set up a custom launcher for this, so users will only launch the Messenger when they need it, such as by clicking on a "Talk to us" button. Here's our documentation on how you can achieve this:

 


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