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How to remove the messenger launcher on mobile?

  • 5 February 2023
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The launcher covers necessary functionality on Mobile.

How can I disable it from showing only on Mobile? Using properties and segmentation will not work for us as our users using both mobile and desktop. I want them to see the launcher on the desktop but remove it from mobile.

Thank you!

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Best answer by Oseas 10 February 2023, 15:56

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Hey @orni​! Oséas here from the Customer Support Specialist team 🕵️

 

You can set up a custom launcher for this, so users will only launch the Messenger when they need it, such as by clicking on a "Talk to us" button. Here's our documentation on how you can achieve this:

 

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