![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/fddd8331-751f-42c1-95b0-047162e79f94.png)
Hi, I cannot connect to my admin account in Vietnam. My company is based in France.
I have made a research and understand that I need to change the Javascript code into api_base: 'https://[your app ID].intercom-messenger.com'
Could you please confirm to me if this is still working as a workaround? If yes, can you show me how to change the Javascript code with screenshots, it would be much easier from my side? Because after doing this, I still cannot load Intercom.
If this solution is not working anymore, would it be possible to have another solution on this please? Thank you for your help!
Kind regards,
Phuong