I’ve got a problem with opening articles in the messenger. You can test this problem on this website: https://community.intercom.com/
- Click on an article in the list under “search for help”
- The article opens, click on the back icon
- Click on another article in the list under “search for help”
- The article doesn’t open, the messenger is blank and doesn’t respond
I’ve also got the same problem with opening articles with window.Intercom(“showArticle”, 12345), sometimes the messenger doesn’t open the article and is blank and doesn’t respond. I think this might be the same problem.
Best answer by RachealView original