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pop up message to explain the meaning of each emoji.


I recently created a post (no reply - only ability to react) with emoji reactions. Emojis can be interpreted differently; for example, a thinking face might convey curiosity, interest but also concerns, or doubts.
Two hands together in prayer could be interpreted as “pray” but also “please”.  Could we implement a small popup message when hovering over emojis to briefly describe what each reaction represents? 
This way, we’ll ensure that everyone is clear on what each emoji represents and in turn, the data collected (and the reports we obtained) will be more meaningful. Just an idea to see what the community thinks about this? 

2 replies

mateusz.leszkiewicz
Intercom Team
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@Elisa Lo Iacono It’s Mat from the Support Engineering Team 😀

I think the best way to achieve this is with a well placed Tooltips.


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  • New Participant
  • 1 reply
  • February 26, 2025
mateusz.leszkiewicz wrote:

@Elisa Lo Iacono It’s Mat from the Support Engineering Team 😀

I think the best way to achieve this is with a well placed Tooltips.

hi team i just found an open redirect bug on https://community.intercom.com/conversations-9/apapa-9261?tid=9261&postid=27988#, and csrf issue, i hope the team can contact me on bugcrowd

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