Hello, Why my chats is appearing in the dashboard but is not appearing in the app??
I mean the outbound chat suppose to be live but it's not working inside my app. Any reason?
Hello, Why my chats is appearing in the dashboard but is not appearing in the app??
I mean the outbound chat suppose to be live but it's not working inside my app. Any reason?
Best answer by kevin
Hm. If you've deployed their mobile SDK and you've got the user targeting set up correctly for the chat, there could be a bug. I'd write in to their support team. They're usually very quick to solve things like this. However, it's worth noting that if a person has already viewed the message on desktop, it will not appear again on mobile.
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