iOS SDK Release 18.2.0 | Community
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iOS SDK Release 18.2.0

  • November 1, 2024
  • 8 replies
  • 348 views
Brian B11
Intercom Team
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Release Date: 01-11-2024

šŸ“± New Feature

  • Added the ability to upload files to a conversation.

šŸš€ Enhancements

  • Added new API isUserLoggedIn. This enables developers to determine if a user is currently logged in to Intercom.
  • Added new API fetchLoggedInUserAttributes. This enables developers to retrieve the attributes of the currently logged in user.

šŸ› Bug Fixes

  • Fixed some layout issues in the conversation view.
  • Improvements to the photo previewer.
  • Fixes some colour accessibility issues throughout the SDK.
  • Fixes issue where clicking on the CTA in a post would not dismiss it.
Nur Nahid

8 replies

R

Hey. It seemsĀ Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds(ids)) is still broken in this SDK.Ā 

At least for react native. It works fine on Android.

Brian B11
Intercom Team
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  • Brian B11Intercom Team
  • Author
  • Intercom Team
  • November 20, 2024

Hi ā€‹@Ronald KasendwaĀ 

Have you reported this issue to our Customer Support team already?

Iā€™ll chase up on it with our Messenger team and get them to investigate it.

Thanks

R

Hi ā€‹@Ronald KasendwaĀ 

Have you reported this issue to our Customer Support team already?

Iā€™ll chase up on it with our Messenger team and get them to investigate it.

Thanks

No. I had not. I thought dev matters wouldnā€™t be handled by them. Iā€™ll do report it right away

J
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> Added the ability to upload files to a conversation.

Iā€™ve seen this in the wild _not_ working. It shows temporarily in the composer, but with a failure indicator next to it, then the photo disappears. Never shows up in the conversation. Is the team aware of any issues with this ā€‹@Brian B11Ā ?

J
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Apparently when Intercom turned off gifs for our workspace, they did not communicate that it would turn off all other image types. We had to go back into the security settings to fix it.

Brian B11
Intercom Team
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  • Brian B11Intercom Team
  • Author
  • Intercom Team
  • November 25, 2024

Hey Joshua,

Thank you for bringing this to our attention. Weā€™re aware of some issues users have faced when uploading files from iCloud that weā€™re working on.We also appreciate your feedback on the confusion around security settings affecting file uploads. Weā€™ll review this internally to see where we can make things clearerā€”sounds like we can do better here. Apologies for the confusion.It sounds like youā€™ve resolved your issue, but if youā€™re continuing to run into this, please open a support ticket. Weā€™d be happy to investigate further.

mateusz.leszkiewicz
T

Hey. It seemsĀ Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds(ids)) is still broken in this SDK.Ā 

At least for react native. It works fine on Android.

Hey ā€‹@Ronald KasendwaĀ , were there any updates on this?Ā 

U
Employee
  • UddishEmployee
  • Employee
  • May 8, 2025

Hey ā€‹@Ronald KasendwaĀ 

The issue should now be resolved! šŸ˜€

You can test it by calling:
Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds(ids))
in our example app.

Instructions for setting up and using the example app are available here:
https://github.com/intercom/intercom-react-native/tree/main/example

Let us know if you run into any issues!

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