iOS SDK Release 18.2.0 | Community
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Release Date: 01-11-2024

📱 New Feature

  • Added the ability to upload files to a conversation.

🚀 Enhancements

  • Added new API isUserLoggedIn. This enables developers to determine if a user is currently logged in to Intercom.
  • Added new API fetchLoggedInUserAttributes. This enables developers to retrieve the attributes of the currently logged in user.

🐛 Bug Fixes

  • Fixed some layout issues in the conversation view.
  • Improvements to the photo previewer.
  • Fixes some colour accessibility issues throughout the SDK.
  • Fixes issue where clicking on the CTA in a post would not dismiss it.

Hey. It seems Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds(ids)) is still broken in this SDK. 

At least for react native. It works fine on Android.

Hi ​@Ronald Kasendwa 

Have you reported this issue to our Customer Support team already?

I’ll chase up on it with our Messenger team and get them to investigate it.

Thanks

Hi ​@Ronald Kasendwa 

Have you reported this issue to our Customer Support team already?

I’ll chase up on it with our Messenger team and get them to investigate it.

Thanks

No. I had not. I thought dev matters wouldn’t be handled by them. I’ll do report it right away

> Added the ability to upload files to a conversation.

I’ve seen this in the wild _not_ working. It shows temporarily in the composer, but with a failure indicator next to it, then the photo disappears. Never shows up in the conversation. Is the team aware of any issues with this ​@Brian B11 ?

Apparently when Intercom turned off gifs for our workspace, they did not communicate that it would turn off all other image types. We had to go back into the security settings to fix it.

Hey Joshua,

Thank you for bringing this to our attention. We’re aware of some issues users have faced when uploading files from iCloud that we’re working on.We also appreciate your feedback on the confusion around security settings affecting file uploads. We’ll review this internally to see where we can make things clearer—sounds like we can do better here. Apologies for the confusion.It sounds like you’ve resolved your issue, but if you’re continuing to run into this, please open a support ticket. We’d be happy to investigate further.

Hey. It seems Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds(ids)) is still broken in this SDK. 

At least for react native. It works fine on Android.

Hey ​@Ronald Kasendwa , were there any updates on this? 

Hey ​@Ronald Kasendwa 

The issue should now be resolved! 😀

You can test it by calling:
Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds(ids))
in our example app.

Instructions for setting up and using the example app are available here:
https://github.com/intercom/intercom-react-native/tree/main/example

Let us know if you run into any issues!

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