Asking on behalf of the user 👉 “Is it on the Road Map to allow required fields for Tickets Creation in Workflows?”
Answered
Allow required fields for Tickets Creation in Workflows?
Best answer by bernice
To enforce all the fields to be filled out for users creating tickets, go to your ticket settings, find the ticket you are using, and set the fields to required by clicking the pencil edit icon and ticking the checkbox. 🚀
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.