Hi @Amy M ! Ebenezer here from Engineering Support.

Intercom Product Tours cannot be directly integrated with Zendesk Help Center. However, you can sync your Zendesk Guide articles with your Intercom Help Center and use them to power Intercom Support tools in the Messenger, Bots, and Inbox. If you're interested in syncing your Zendesk Guide articles with Intercom, you can find more information on how to do so here.

Hi @Ebenezer.Laleye ! are you referencing integrating via the app? I am wondering if we can add the code anywhere on zendesk guides just to make the product tours show up? Could you explain further why this is not possible? Appreciate your help!