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How can I share product tours in articles if the product tour has a variable?


I'm trying to link product tours in an article, but because the domain portion of the site is a variable, it isn't translating.

 

From within the product tour settings:

2021-01-08_16-43-52Copied into an article:

{{custom_data.domain}}/pages/settings?product_tour_id=171721

 

Linking tours works everywhere else within Intercom, just not in the articles. Am I missing something, or is this just not possible as of now?

Best answer by Roy

@breanna​ , You are right, attribute linking is not possible in the Help Center. You can request it in @Product Wishlist​ Group.

 

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2 replies

Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • January 9, 2021

@breanna​ , You are right, attribute linking is not possible in the Help Center. You can request it in @Product Wishlist​ Group.

 


Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • January 9, 2021

@breanna​ In the meantime, you can develop some quick solution from your end.

URL like - example.com/tour1, once a customer clicks transfer to the correct URL.


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