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I am trying to create a prouct tour but I am unable to edit it because i only see the preview the first time, then nothing.

How can I, for testing be sure it is displayed every time in my Intercom dashboard?

Hi @Tullio Persiani ,
Could you ensure you are properly saving the Product Tour.
To do so you need to click "Save & Close" and save at the top of the window.

To ensure your product tour shows up every time for testing:

1. Clear user history or use incognito mode for repeated previews.
2. Create a test segment to limit the tour to specific users.
3. Double-check the triggers and conditions for displaying the tour.
4. If needed, consult Intercom support for further troubleshooting.

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