Hello
Is it possible at the end of a product tour to ask the user to rate it, or do like a CSAT of this ?
Thank you !
Hello
Is it possible at the end of a product tour to ask the user to rate it, or do like a CSAT of this ?
Thank you !
Best answer by Roy
Hello @marie p11 ,
That's actually possible with Intercom Series, You can trigger a post message with a reaction or outbound custom bot and ask users to rate the overall onboarding experience.
Here how it will looks like:
With a custom bot, you can even ask more questions like what was the best and worst part during onboarding.
Here how this will look like in the Series:
I hope this will be helpful 🙏
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