Answered

The 'insert image' option is not working for product tours

  • 20 October 2023
  • 1 reply
  • 6 views

When using the ‘Insert image’ option into the ‘welcome’ product tour step and then selecting an image locally into the step, no image shows, only paragraph blank space. I’m trying to upload images/giffs into the product tour so users can see the interaction I’m highlighting. 

 

Why is not working as it should be and can someone please advise me on a resolution?

 

Thanks!

icon

Best answer by Jacob Cox 23 October 2023, 00:32

View original

1 reply

Userlevel 3
Badge

Hi @Kate Brooks !

You should be able to insert an image by clicking on the ‘+’ icon choosing the ‘Insert image’ option and selecting an image from your folder.

You should be able to add jpeg, png, and gif files. Are you using one of those file types?

Reply