Why is my Product Tour step disassociating itself from the UI element?

  • 1 September 2020
  • 1 reply

When I set up my product tour (for a logged in user), I associate each step to an element (& it looks great). Once I click on preview, the steps are no longer associated to any of the elements.


Best answer by Khizer 1 September 2020, 14:24

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1 reply

@chris t11​ I have experienced this before and realized it was due to my UI element not having a unique css class identifier. If there are multiple UI elements with the same class I think it confuses the tour.


I was able to solve it by asking the Dev team to give unique class identifiers to UI elements I wanted the tour to associate with.