Hi guys, I'm looking for a way to integrate trustpilot into the messenger rating prompt.
Ideal use case - When the user rates “Amazing” when a conversation is closed, it is automatically posted to our Trustpilot page including any comments that the user wrote
or
Instead of sending the Intercom rating prompt, send a Trustpilot embedded message in the messenger window, where the user can rate and provide Trustpilot feedback directly from the Intercom messenger widget.
Is there something that can help achieve any of the above use cases?
Answered
Trustpilot x Intercom integration
Best answer by Kevin Bendixen
None that I’m aware of. But we are using the conversation rating to trigger a message that asks the user to also leave feedback on trustpilot.
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