Skip to main content
Answered

Intercom for Android crash when user does not have browser installed

  • April 5, 2024
  • 1 reply
  • 121 views

Fatal Exception: android.content.ActivityNotFoundException: No Activity found to handle Intent { act=android.intent.action.VIEW dat=https://example.com/... }
       at android.app.Instrumentation.checkStartActivityResult(Instrumentation.java:2031)
       at android.app.Instrumentation.execStartActivity(Instrumentation.java:1686)
       at android.app.Activity.startActivityForResult(Activity.java:4506)
       at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:780)
       at android.app.Activity.startActivityForResult(Activity.java:4464)
       at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:761)
       at android.app.Activity.startActivity(Activity.java:4829)
       at android.app.Activity.startActivity(Activity.java:4797)
       at io.intercom.android.sdk.blocks.messengercard.MessengerCardWebViewInterface.openUrl(MessengerCardWebViewInterface.java:141)
       at io.intercom.android.sdk.blocks.messengercard.MessengerCardWebViewInterface.access$100(MessengerCardWebViewInterface.java)
       at io.intercom.android.sdk.blocks.messengercard.MessengerCardWebViewInterface$1.run(MessengerCardWebViewInterface.java:76)

Intercom Android v15.7.0

Best answer by mateusz.leszkiewicz

Hi Joseph, It’s Mat from the Support Engineering Team 😀

Can you please reach out to us via Messenger so we can open up a ticket for our Product Team to fix this issue?

View original
Did this topic help you find an answer to your question?

1 reply

mateusz.leszkiewicz
Intercom Team
Forum|alt.badge.img+5

Hi Joseph, It’s Mat from the Support Engineering Team 😀

Can you please reach out to us via Messenger so we can open up a ticket for our Product Team to fix this issue?


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings