Happy Tuesday everyone! Anybody is having issues with the Intercom service related to CORS? After updating google chrome to the latest version (Version 91.0.4472.101 (Official Build) (x86_64)) I'm seeing this persisting. | Community
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Happy Tuesday everyone! Anybody is having issues with the Intercom service related to CORS? After updating google chrome to the latest version (Version 91.0.4472.101 (Official Build) (x86_64)) I'm seeing this persisting.

  • June 15, 2021
  • 3 replies
  • 747 views

Example Error: Access to XMLHttpRequest at 'https://api-iam.intercom.io/messenger/web/ping' from origin 'https://not-my-real-domain.com#39; has been blocked by CORS policy: The value of the 'Access-Control-Allow-Origin' header in the response must not be the wildcard '*' when the request's credentials mode is 'include'. The credentials mode of requests initiated by the XMLHttpRequest is controlled by the withCredentials attribute.

Best answer by Eric Fitz

Hey @munish​, CSP settings are typically managed by your system administrator on your end. This isn't something that you update within your Intercom workspace.

3 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • June 17, 2021

Hey @user1165​! Just wanted to make sure that you've followed these instructions in full for setting up Intercom to work with CSP and CORS?


  • New Participant
  • 1 reply
  • January 3, 2022

@user1165​ 

I am having the same issue, did you sort it out?

 

@eric f11​  thank you for posting solution - but how and where do I enable CSP settings?

 

Looking forward to your help, thank you


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • January 4, 2022

Hey @munish​, CSP settings are typically managed by your system administrator on your end. This isn't something that you update within your Intercom workspace.