Hey everybody - I enabled my intercom chat bot on my website ( http://www.utopialabs.com/) and the app (https://app.utopialabs.com), but the chat icon on the bottom right is not showing up. Do you know why that's happening? | Community
Skip to main content
Answered

Hey everybody - I enabled my intercom chat bot on my website ( http://www.utopialabs.com/) and the app (https://app.utopialabs.com), but the chat icon on the bottom right is not showing up. Do you know why that's happening?

  • February 16, 2023
  • 1 reply
  • 121 views
K

A few notes:

  1. I made sure to show the messenger launcher
    1. image
  2. It says that it installed properly.image.png

Best answer by Joseph S.

Hi @kaito​ 

 

If you are referring to the intercom chat widget, I was able to see both of them coming up when I accessed both links.

1 reply

Joseph S.
Expert User ✨
Forum|alt.badge.img+6
  • Joseph S.
  • Expert User ✨
  • 110 replies
  • Answer
  • February 17, 2023

Hi @kaito​ 

 

If you are referring to the intercom chat widget, I was able to see both of them coming up when I accessed both links.

Intercom Certified | Consultant | Senior Manager


Terms & ConditionsAccessibility statement