How do I reduce the amount false users of my software. it's cause me to be charge upwards of $700+ per month? is there a number that I can call to assist me with billing?
Answered
How do I reduce the number of false users?
Best answer by Paul M11
Hey @khabir 👋 Paul here from Intercom support 😃
A good way to reduce the amount of false Users would be to require an email for all conversations using the option found here like below 👇 .
As you can see this can reduce the amount of false conversations coming in from people and should help with this issue with false Users.
+5- Employee
- 1630 replies
Hey @khabir, I'm not quite sure what you mean by "false users", could you tell me a bit more about what's causing this?
- Employee
- 53 replies
- Answer
Hey @khabir 👋 Paul here from Intercom support 😃
A good way to reduce the amount of false Users would be to require an email for all conversations using the option found here like below 👇 .
As you can see this can reduce the amount of false conversations coming in from people and should help with this issue with false Users.
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