How do I reduce the amount false users of my software. it's cause me to be charge upwards of $700+ per month? is there a number that I can call to assist me with billing?

Hey @khabir 👋 Paul here from Intercom support 😃A good way to reduce the amount of false Users would be to require an email for all conversations using the option found here like below 👇 . As you can see this can reduce the amount of false conversations coming in from people and should help with this issue with false Users.

Hey @khabir, I'm not quite sure what you mean by "false users", could you tell me a bit more about what's causing this?

How do I reduce the number of false users?

How do I reduce the number of false users? | Community

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